Local law shapes account and wallet access
Legal access to our account services depends on local law, and we ask you to check whether access is permitted in your location before opening an account. Our account step includes phone verification, accurate personal details, and checks connected to account ownership. Wallet records can show
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DANA, OVO, GoPay or QRIS activity, while bank transfer and virtual account records may be matched to the account holder for policy checks. We do not describe a payment rail as permission to use the service; access remains where local law permits. If a policy question
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affects a deposit, withdrawal or wallet status, keep the transaction reference and contact us through the account support path. We may request additional details when needed to confirm ownership, correct a record or assess an access request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.